AI customer feedback intelligence

Your customers are telling you
what to build.

MintSift turns reviews, surveys, tickets, and customer conversations into actionable product and business insights.

Start Free Analyze Sample Feedback View Trend Report
14themes per 1K items
94%duplicate merge rate
2.4M+feedback items sifted
Freedemo dataset included
Live feedback sift 12,847 items · last 30 days ● Sifting
Incoming sources
ReviewBilling is confusing
TicketMobile app crashes
SurveyNeed team permissions
NPSLove onboarding
ChatConsidering switching
Theme clusters
Billing
847
Mobile
412
Permissions
156
Reporting
289
Product insights
  1. 1
    Permissions demand+240% in 30 days
  2. 2
    Billing confusion847 mentions · rising
  3. 3
    Mobile stability412 tickets · churn risk
  4. 4
    Enterprise interest3 opportunities
14 themes detected62% negative sentiment23 feature requests6 churn signals

Companies drown in feedback. They starve for insight.

Reviews, NPS, surveys, tickets, and sales calls arrive every day — but most teams can't keep up. Customers repeat the same complaints. Product never hears them. Leadership stays out of the loop.

Repeat

Same issues, no one listening

Customers complain about billing, mobile crashes, and permissions again and again — but the signal never reaches the right team.

Product

Building without hearing

Product teams miss the loudest feature requests buried in reviews, tickets, and NPS comments.

Operations

Ops runs blind

Operations executes on outdated playbooks while feedback about process gaps piles up unread.

Leadership

Management out of the loop

Executives assume customers are happy — until churn spikes and nobody saw the warning signs.

Collect → Detect → Cluster → Discover → Recommend

Every feedback item follows the same intelligence path — from raw voice to ranked product insight.

1
Collect

Import from every feedback source

2
Detect Themes

AI clusters recurring topics

3
Cluster Signals

Sentiment, churn, requests extracted

4
Discover Trends

Spot rising themes over time

5
Recommend

Ranked opportunities for product

Core intelligence capabilities

Theme Detection

Discover what customers keep talking about

Trend Discovery

Spot rising themes before they become crises

Feature Requests

Rank what customers actually want built

Churn Signals

Detect leaving language early

Customer Segments

See which audiences drive each theme

Executive Reports

Leadership briefs generated automatically

Connect the sources your customers already use

App Store, Google Reviews, Trustpilot, Zendesk, Intercom, SurveyMonkey, and Typeform.

App StoreGoogle ReviewsTrustpilotNPSZendeskIntercomSurveyMonkeyTypeform

12,000 feedback items → one clear signal

From a pool of 12,000 reviews, tickets, and surveys — MintSift identified Team Permissions as the fastest-growing demand (+240% in 30 days).

12,000feedback items analyzed
+240%permissions demand growth
156unique users requesting
Top opportunity

Sample product insight report

Team PermissionsFastest-growing demand · 12,000 items

Summary — 156 unique users requested permissions. 412 raw mentions merged.

Recommendation — Ship role-based permissions in Q2 to address top churn driver.

Sift feedback. Discover what matters.

Start with one feedback source. MintSift detects themes, trends, and opportunities automatically.

Start Free